Complying with safety standards Our first and utmost priority is safety as we provide critical products All employees must comply with our Safety Policy and are and services that impact the safety of commercial and military aircraft required to report safety hazards, issues or concerns and solicit across the globe. recommendations for safety improvements through our “Report © Something” system via APRISe , described on page 41. Each Our Board’s Aviation Safety and MRO facility is overseen by an SMS manager who facilitates hazard Training Committee identification and risk analysis and monitors effectiveness of safety To further solidify our commitment to “Quality First, Safety Always”, risk controls. The SMS manager regularly reports to a designated our Board formed an Aviation Safety and Training Committee (ASTC) accountable executive on SMS performance and any need for in December 2020. Comprised of three independent, experienced improvement. aviation professionals, the ASTC provides oversight of safety matters relating to AAR’s operations and monitors our efforts to create a Product safety policy culture of safety compliance. The ASTC also periodically reviews our We aim to: safety and quality systems, training and reporting. Safety policies and culture of reporting • Comply with the customers’ regulatory and technical requirements AAR is committed to the highest level of safety performance and • Adhere to our established process controls to verify meeting or exceeding regulatory requirements while delivering compliance to technical data and regulatory requirements aviation services to our stakeholders. Our Safety Policy and • Thoroughly investigate and take corrective actions against Philosophy sets forth our pledge that no staff member will be asked any reported discrepancy to compromise our safety standards to “get the job done”. • Measure our performance to the technical data and correct Our operations are continuously examined to proactively eliminate any discrepancies prior to returning the finished product to hazards and contain or mitigate risks. We believe it is critical to the customer report incidents, identify risks, train staff on safety management, • Utilize customer feedback to make quality improvements in document our findings and our responses and strive for continuous our process improvement to facilitate airline safety. 40
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