16 AAR Doing it right for our government customers Doing it right for our government customers We do business with the utmost integrity and follow all contractual requirements when dealing with our commercial customers, and we must do the same—and more—with our government customers. At all times, we must follow the laws, rules and regulations related to government acquisition of goods and services, and we must compete fairly and ethically for these business opportunities. Doing procurement right When AAR is bidding on a government contract, we must act with integrity, never attempting to gain an unfair advantage in the process. How we own it • Do not solicit, obtain or disclose any information about competitors’ bids or proposals before the award of a contract. This includes cost or pricing information, indirect costs and direct labor rates or information about operations that is marked with words like “confidential” or “proprietary” or “contractor bid” or “proposal information.” • Never try to obtain a government agency’s source selection information before a government contract is awarded. This includes non-public information used for evaluating bids or proposals, such as proposed costs or prices, source selection plans, evaluations or rankings of proposals and reports from the source selection panel. Complying with the contract When working on a government contract, we must be especially careful in recording hours worked, travel costs, material costs and other expenses. All records must be timely, honest, accurate and in accordance with AAR policies and procedures, as well as government requirements. How we own it • Know which costs are allowable for a given project—and never claim unallowable costs. • Never submit a claim or statement that you know to be false. Willingly or knowingly making a false claim could result in fines, discipline, termination or even criminal prosecution for the individuals involved and AAR. • Use government property only for authorized purposes, never misusing or wasting it. • Protect government classified information or national security information and use it appropriately. Isaac is preparing a bid for a contract with a government agency. He receives an email from his contact at the agency, Sadie. Sadie meant to send the email to a colleague, but she mistakenly typed Isaac’s email address in the recipient field instead. The email includes a summary of other companies’ proposed pricing information for the contract. With this information, Isaac knows he can put together a better proposal and get the contract for AAR. Is he Doing It Right? No. Sadie has inadvertently shared another company’s confidential information with Isaac, and this could be a big problem. We must act with integrity at all times when we bid on government contracts, and that means respecting others’ confidential information. Speak to an attorney in the Law Department if you receive a competitor’s confidential information.